Our auditor David Robinson was very calm and helpful. He explained the process with us extending to 18001 and 14001. We felt we had a very good relationship with him and look forward to working with Ocean in the future.
We used Ocean Certification for our Quality Standard, initially because they gave real value for money. As time went on, however, and the relationship developed, we reaped the benefits of having a UKAS accredited system through Ocean Certification, ably assisted with the expertise, professionalism and dedication of their Auditors.
It was a pleasure (strangely) to undergo the audit process with your very professional team.